Credit Union Investment Services (CUIS) and SECU Brokerage Services (SBS) have provisions in place to continue to operate and provide services to our customers in the event of a significant disruption, whether on a Firm-only basis or city/regional basis. In the event of a disruption at the Firm’s office location, arrangements have been made to conduct services at an alternate location unaffected by the disruption and/or direct from the personal residences of our staff. Recovery time in the event of a disruption is anticipated to be minimal, although certain records may have to be retrieved from an off-site storage location or re-produced in order to continue services. If a disruption occurs or if our services to you might be affected, we will post information on our website (www.ncpafcu.org) and contact media outlets to inform you about how services may be completed. You may obtain an updated Business Continuity Plan Disclosure by requesting a written copy by mail.
If you wish to receive a copy of the CUIS/SBS Business Continuity plan or file a complaint, please contact us:
Credit Union Investment Services
PO Box 26807
Raleigh, NC 27611
*Quoted rates, dividends, annual percentage yields (APY) and annual percentage rates (APR) are subject to change daily at the discretion of the Board of Directors.
If you are using a screen reader and are having problems using this website, please call (888) 732-8562 for assistance.
You are now leaving the Credit Union website. The website you are entering is not affiliated with or controlled by the Credit Union and may have different terms, conditions and privacy and security policies than the Credit Union. The Credit Union does not provide, guarantee, endorse, or assume responsibility for any content, products or services that may be provided by the website you are entering. If you decide to access this website, you do so entirely at your own risk and subject to the terms and conditions of use on such website.