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Branch Services


Members of NCPAFCU are provided services through State Employees´ Credit Union (SECU) branch locations.

Coin Redemption
Coinstar®1 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coin. Coinstar kiosks are available at most branch locations.2

Foreign Currency
Exchanging currency at an airport or foreign ATM may be convenient but could be costly due to fees and exchange rates. We can order foreign currency or exchange foreign paper currency for you. Orders can typically be fulfilled in three business days. However, we recommend that you place your order at least a week or more in advance of your travel.

Notary & Signature Guarantees
Notary and Signature Guarantee services are available for members at all branch locations. These services are provided to members at no cost.

Safe Deposit Boxes
Safe deposit boxes provide extra security for your important items, documents and files.3 Annual rental fees vary from $18 to $90 depending on box size. Contact a local branch for box availability.

For more information about safe deposit boxes, review the Safe Deposit Box Terms and Conditions.

Tax Preparation
NCPAFCU offers personal one-on-one tax preparation by our trained employees. We can assist you with preparing and electronically filing simple federal and North Carolina returns through our Low-Cost Tax Preparation service.

If you are interested in free tax preparation services, visit our IRS Free Tax Return Preparation page to see if there are available options in your community or through self-preparation.

US Savings Bonds
You can purchase Series EE and Series I savings bonds online directly from the US Treasury at Treasury Direct. You can redeem paper Series EE, Series E, and Series I savings bonds at any branch location.4 Electronic bonds must be redeemed through TreasuryDirect.



1  Coinstar is a registered trademark of Coinstar, LLC and is used herein under license. Coinstar, LLC is not an affiliate or subsidiary of State Employees’ Credit Union.
2  Coinstar kiosks are not available at all branch locations.
3  Box contents are not insured by the Credit Union or the National Credit Union Association (NCUA).
4  The Credit Union is not authorized to redeem Series HH bonds but may be able to assist you in submitting your bonds to the Treasury for redemption.